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Alternate Job titles for Help Desk Support, Sr. include Help Desk Support, Sr, Senior Help Desk Support |
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Help Desk Support, Sr. provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree Read more.. |
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