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Alternate Job titles for Call Center Traffic and Scheduling Analyst, Sr. include Senior Call Center Traffic and Scheduling Analyst, Sr. Call Center Traffic and Scheduling Analyst
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Call Center Traffic and Scheduling Analyst, Sr. analyzes call center volume, productivity, and patterns to optimize staffing levels. Schedules call center employees to ensure customer satisfaction. Requires a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with a variety of the field' Read more..